TERMS & CONDITIONS
RESERVATION & PAYMENT
Please contact us first to check availability of the tour you have selected.
To reserve your trip, we require a deposit of 80 EUR per person. Once your deposit has been received, we will send you a confirmation invoice and the Reservation Form. The Reservation Form must be completed, signed and returned within 10 days to finalize your trip. The full tour price must be received at least 40 days before the start of the holiday. We can accept payments by bank transfer to ” SC MONDOR ADVENTURES SRL – D” bank account. You can find the account number in the CONTACT section.
Clients are responsible for selecting a tour suitable for their athletic ability. They are responsible for, informing us of any medical or dietary restrictions, and obeying all safe biking rules.TransyBike reserves the right to decline or withhold service to any person who, for physical or other reasons, is deemed unfit for the trip. Every care will be taken to respect your luggage at all times. However, TransyBike is not responsible for damage, loss or theft of your personal belongings. TransyBike is not responsible for cancellations or amendments due to acts of nature, civil unrest or inclement weather.
Due to circumstances beyond our control, TransyBike reserves the right to make date, route and hotel modifications as needed. Every effort is made to keep changes to a minimum.
We encourage all travelers to purchase trip cancellation insurance in case an illness forces you to cancel or depart early from a trip. We recommend all participants to ensure their Travel Insurance has adequate coverage for Cancellation and Refund, Luggage, Medical Expenses and Repatriation, Death and Permanent Disability. In case of cancellation, please note we must receive a written notification of your cancellation within the number of days listed below. Following cancellation policy is applied:
- more than 40 days prior to trip 80 EUR
- 40 – 21 days prior to trip 50 % of the tour price
- less than 21 days prior to trip 100 % of the tour price
TransyBike reserves the right to cancel a trip for unusual or unforeseen circumstances or reasons beyond control. In this case all tour payments received to date will be refunded, which constitutes full settlement. TransyBike is not responsible for any personal expenses incurred due to changes in itineraries or tour cancellations, such as prepaid hotel accommodations or airline tickets.